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Citizens Constructs New Office in Buckhannon
New Buckhannon Office Rendering

Citizens Bank of West Virginia President & CEO Nathaniel S. Bonnell has announced plans to erect a new full-service facility in the former Bill Kelley Chevrolet location in downtown Buckhannon; the bank has a small office currently located at 10 East Main Street. Citizens is headquartered in Elkins with other offices in Parsons, Beverly, and Snowshoe. 

“Making this significant investment and larger presence is due to the growth and progress Citizens has made in Upshur County since we first entered this market in 2014,” said Bonnell. “The former Bill Kelley property is a great space to build a more expansive and modern bank with three drive thru lanes, and plenty of parking.

The demolition of the current Bill Kelley structure is scheduled to begin very soon. The new 4,700 square foot building will house both a bank and additional office space that may be available for rent.

“Our expansion will allow us to better serve our customers with a stronger retail and commercial presence,” stated Bonnell. “We will also be adding staff members, including a full-time Business Development Officer to work with our business community. It will also allow us to strengthen our nonprofit and civic philanthropy as our bank continues to thrive.”

The Buckhannon move to the West Main Street location will allow better visibility, parking as well as easy in and out. “Our relocation will offer on-site parking, an on-site ATM, and drive thru services we don’t have the space for in our current office,” said Bonnell. “Customers will have off-street parking and the opportunity to bank in an interior that is spacious, open, inviting and bright, with a lot of glass.”

According to the bank’s president, the new facility will open this fall. “We will celebrate with a grand opening once we have moved in and the staff has had an opportunity to get acclimated to their new offices.” 

Mills Group is the architect and Pray Construction Company is the builder for the project.

“While many of our customers are banking on their phones, tablets, and desktops, Citizens chose to make this office unique for the town of Buckhannon,” said Bonnell. “The new building was created and designed to complement the historic flavor of downtown.” said Bonnell.


Citizens Announces Staff Promotions
Deborah T. Ritter Rebecca Falbo Schoonover Melissa D. Stalnaker

Citizens Bank of West Virginia President & CEO Nathaniel S. Bonnell recently announced promotions for three employees: Deborah T. Ritter to Vice President & Branch Manager; Rebecca Falbo Schoonover to Vice President & Financial Advisor; and Melissa D. Stalnaker to Executive Secretary/Officer.

Debbie Ritter earned vice president status having been employed with Citizens for 34 years and has worked in all areas of the bank including branch manager, assistant branch manager, loan officer, loan specialist, loan clerk, proof operator and teller.

She is a graduate of Tucker County High School, WV School of Banking, and WV Bankers School for Branch Managers. She has attended numerous bank seminars and lending courses throughout her banking career. 

Active in the Tucker County community, Ritter serves on the Board of Directors for the Tucker Community Foundation and is a member of the Tucker County Chamber of Commerce. Ritter resides in Hambleton with her husband, Mike, and they have one daughter, Kristin Thomas. 

Financial Advisor for Citizens Bank’s Wealth Management Department, Rebecca Schoonover has been promoted to Vice President. She earned a B.S. degree in Mathematics from the University of Charleston and received her securities registration in 2003. 

Schoonover is an Investment Advisor Representative (IAR) and has several industry licenses including her FINRA General Securities Representative (Series 7), NASAA-Investment Advisors State Law Exam (Series 66), Uniform Securities Agent State Law Exam (Series 63), as well as her Life and Health Insurance licenses, and Medicare Supplements and Long Term Care Insurance licenses. 

She and her husband, Todd Schoonover, reside in Elkins and have two sons, Jacob and Mason. 

Melissa Stalnaker serves as the executive secretary to the President & CEO and has been promoted to a bank officer. She has previously worked in the loan and accounting departments as a Title & Commercial Loan Clerk and Accounts Payable Clerk. 

She is a graduate of Philip Barbour High School and studied Business Management at Concord College. Stalnaker and her husband, Tim, reside in Bowden. 

“We are pleased to offer congratulations to Debbie, Rebecca and Melissa, who have each demonstrated a strong commitment towards their responsibilities and are deserving of their respective promotions,” stated Nathaniel S. Bonnell, President & CEO. “We are very fortunate to have such dedicated vice presidents serving our customers, and an officer supporting the important administrative functions of the bank.”


Citizens Participates in Roundtable
with President Trump
President Trump Speaking at Roundtable Discussion on April 5, 2018.

Anita Jones – 4th from Left; Nathaniel Bonnell – 5th from Left

Citizens Bank of West Virginia President & CEO Nathaniel S. Bonnell received an unexpected email and phone call from the White House with an invitation to join President Trump for a tax reform roundtable discussion. Several days later, he and Mortgage Processor Anita Jones joined President Trump, state officials and other business leaders in White Sulphur Springs before an audience of several hundred people to share their stories. 

“To be honest, when I received the first White House email I didn’t think it was real,” commented Bonnell. “However, when a follow-up call soon arrived, along with more instructional emails, it all became surreal. This is an honor for Citizens Bank to be recognized by the President of the United States for our investment in our staff, and the customers and communities we serve.” 

Bonnell shared with President Trump that the employees are the heart and soul of what makes Citizens successful. “Because of the Tax Cuts and Jobs Acts, we were able to give every one of our 66 employees an additional $1,000 over and above their normal annual raises,” commented Bonnell. 

Due to the tax reform, Citizens Bank was also able to increase its philanthropy. “We have made a couple of significant contributions, for our size, to the local nonprofit hospital as well as the local liberal arts college in our town,” Bonnell further shared with President Trump. “The tax plan has given Citizens the opportunity not only to invest more money in our folks, who obviously deserve more, but also invest in our local communities and the nonprofits that serve those areas.” 

Citizens Bank Mortgage Loan Processor Anita Jones addressed President Trump next. She moved to West Virginia in 2007 and became a proud citizen in 2013. A graduate of D&E College, Anita began as an intern at Citizens and was offered full-time employment. “I had a wonderful surprise from the bank – we all did! A $1000 bonus each!” Anita told President Trump. “For me, it is such a blessing because I’m going to use that money to add to the trip for me and my son to go back to my home country (Indonesia) to visit my parents and my dad that has not been well. And I have not been home since 2009.”


Citizens Donates to Amphitheater Project

Citizens Announces Staff Promotions_May 2018

Citizens to Hold Homebuyer Seminar

2019 Calendar Photo Contest Rules

Citizens Contributes to Elkins-Randolph County YMCA

Citizens Pledges $25,00 to Davis Medical Center ER

Citizens Gives $1,000 Bonuses to Employees

Citizens Donates $30,000 to D&E Athletic Facility

Citizens Bank is 5-Star Rated - Year 2017

Woodly the Elf Poster Contest - 2018

5-Star Citizens Bank of West Virginia - August 2017

81st Mountain State Forest Festival Grand Feature Parade Line-Up

Citizens Announces Promotions of Chapman & Swiger

Citizens Announces New President & CEO

Citizens Selfie Contest_April 2017

61 Month CD_February 2016

Woodly the Elf Poster Contest_2017

Citizens Game Day Cookbook_February 2017

National Get Smart About Credit Day_Do's & Don'ts_October 2016

80th Mountain State Forest Festival Grand Feature Parade Line-Up

Citizens Named Best Bank to Work For in 2016_ American Banker Magazine _August 2016

Citizens is Collecting Flood Relief Items_June 2016

SVP & Retail Banking Manager D. Randall Moore Retires_May 2016

Buckhannon Office Now Offers Full Service Banking_April 2016

Big Timber Brewing Company Receives SBA Express Loan through Citizens_March 2016

Citizens Bank Supports Relay for Life_March 2016

Twelve Steps to Protect Your Mobile Devices_March 2016

Woodly the Elf Contest Underway_Citizens is the Official Sponsor_February 2016

Jess Arbogast Joins Citizens as Digital Marketing Officer_January 2016

Todd Woodford Appointed to Citizens' Board of Directors_July 2015

Citizens Named Top 200 Bank_June 2015

Citizens Sponsors Woodly the Elf Poster Contest_March 2015

Citizens is Headline Sponsor of LIVE UNITED COMMUNITY CHALLENGE_March 2015

Citizens Acquires Reliance Mortgage Company_January 2015

Nathaniel Bonnell Appointed to Citizens' Board of Directors_August 2014

Citizens Supports Upshur County Development Authority_August 2014

Citizens Donates to YMCA Pool Renovation Project_July 2014

Citizens Opens new Home Lending Center in Buckhannon_June 2014

Citizens Bank to Award $2500 in Scholarships_March 2014

90 Birthday Inter-Mountain Insert_January 21, 2014

90 Birthday Celebrated at Citizens_January 22, 2014

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