Online Banking
Get a saving account with one of America's best banks. 

Features of Regular Savings:
  • Free Citizens Bank ATM card
  • Free 24/7 Telephone Banking
  • Free 24/7 Online Banking
  • Free 24/7 Mobile Banking*
  • Automatic Savings Transfers or direct deposits to your Citizens savings account
  • Free access to Citizens ATMs
  • No Minimum opening deposit requirement 
  • To avoid the monthly service fee, maintain a minimum daily balance of $250 (Under age 18 and over age 60 exempt from this service fee)

Online Banking and Bill Pay
Citizens' free online banking is a secure and convenient service for you to manage your money 7 days a week, 24 hours a day from anywhere. Check your balance, view statements, transfer money between accounts and pay bills. Self-enrollment is available on the home page.

Sign up for our free online bill pay service and you can pay virtually anyone, anytime, anywhere you have Internet access. It's a snap to pay your bills without writing checks or paying for postage. It only takes seconds to enroll.

Mobile Banking
Mobile Banking is available to anyone currently enrolled in our Online Banking service. Access your account information using any mobile phone with text messaging, mobile web access or through a downloadable App. Simply log on to Online Banking, select "User Options", then click "Enroll Now" under Mobile Banking Profile. After completing the enrollment form, a text message will be sent to your mobile device with instructions for logging on. It's that easy!*

*Message and data rates may apply. Citizens Bank of WV does not charge fees to download or use the Mobile Banking app, Mobile Web, or Text Banking. Your mobile carrier may charge for data and text message usage. Check with your carrier for more information.


Go Green & Paperless with e-Statements
When you go paperless with e-statements, you'll not only receive your account statements faster and in an easy-to-manage file format, you'll protect yourself from the risk of mail fraud and identity theft.

Go paperless and enjoy features that benefit both you and the environment:
  • Free - There are no fees for viewing your statements online.
  • Flexible - View and download your statements at your convenience.
  • Convenient Storage - Access your statements in Online Banking for up to 16 months.
  • Additional Security - Reduce your risk of mail fraud by eliminating the need for statements to be delivered to your mailbox.
  • Earlier Access - Get your statements as soon as they're ready, instead of waiting access for the mail to arrive.
  • Email Notifications - You'll be automatically alerted by email when a statement is ready.
  • Reduced Clutter - Save digital copies of your statements. 
  • Better for the environment - Eliminate unnecessary paper use and reduce the energy and gas used to deliver statements by mail.

Sign up for e-statements and turn off the paper today by logging into your Online Banking account and clicking on the Go Paperless Quick Link on the Account Summary page.
Online Banking