GREAT PLACE TO BANK & WORK

The Customer Service Center Specialist is a versatile role that reports to the Customer Service Center Manager. This role’s primary responsibility is to provide superior customer experience while delivering results that align with building and retaining strong relationships in a virtual environment. This role is responsible for promoting personal and friendly interaction while ensuring a thorough and knowledgeable solution for the customer’s reason for contact. This role will act as the advocate for the customer and will take ownership of the end-to-end client experience.

Applicants are required to authorize a credit check.

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The Loan Input Clerk position will report directly to the Loan Operations Manager. The primary responsibilities of this position include the booking of new loans, input of daily transactions, loan maintenance and modification processing and daily processing/emailing of insurance policies.

Other duties covered by this position include completing advances for construction loans and lines of credit, accepting payment and payoffs on accounts, giving payoffs on loans, customer service in person and via phone and emails and any other tasks as assigned by management.

EDUCATION AND SPECIAL REQUIREMENTS:

• Must have a high school degree or equivalent.
• Prefer 1-3 years experience in a related position in a community bank.
• This job requires skills needed in a typical office environment. This includes computer skills, communications skills, as well as utilization of office equipment.

We offer medical coverage, matched 401k plan, paid time off/holidays, gym membership, and other employee incentives.

Applicants are required to authorize a credit check.
E.O.E.

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