All offices will be closed Saturday, July 4 in observance of Independence Day.
image of blue texture fading into check deposit scanner
Remote Deposit enables your business to electronically deposit a wide variety of paper checks from your office. If you deposit checks each day, Remote Deposit is a more convenient way to make deposits and receive funds faster all while reducing liability and personnel expense of trips and time to the bank
From small businesses to large corporations, our robust Remote Deposit is a secure delivery system that puts the ability to make deposits right at your fingertips – on your own schedule – 24/7 – from your own office.
Businesses that use remote deposit save money on multiple fronts. Expenses associated with traveling to the bank, such as gas, employee wages to transport the check, etc., are eliminated. Additionally, remote deposit recognition software can extract data from checks to reduce or eliminate the amount of time it takes to manually key information.
Remote deposit allows checks to be deposited 7 days a week/52 weeks a year.
Remote deposit transmits check images to us for posting and clearing, expediting the check deposit process.
The process for remote deposit is simple. After you receive a check, endorse it for remote deposit, place it in a provided scanner, scan it and send it to us via an encrypted internet connection. Your funds will be posted to your account.
Adopting remote deposit will reduce the number of return items you receive, allow for earlier fraud detection, cause fewer data entry errors and greatly decrease your processing costs.
since remote deposit results in faster check clearings, you’ll know about return items sooner, giving your business more flexibility in collecting on these items
Remote Deposit utilizes a check scanner that connects to your business’s PC and the Internet.
Businesses can scan checks they receive and securely issue deposits electronically to the financial institution.
Day or night, it’s the fastest way to turn check deposits into cash.
Yes, Citizens Bank will provide the scanner(s) compatible with the Remote Deposit system.
Please review the fee schedule for monthly fees and initial setup costs.
Remote Deposit features multiple layers of security including password protection, Internet firewalls, and 128-bit encryption.
Deposit restrictions include:
You must endorse the original check with a restrictive endorsement before scanning, applying the business name, account number, and the legend “For Remote Deposit Only at Citizens Bank of West Virginia.” A customized endorsement stamp will be provided with each new account.
All personal and business U.S. checks can be processed through Remote Deposit. Checks from Canada and other foreign countries, food stamps, savings bonds, and checks with poor image quality must be deposited at a branch location.
Yes. Visit any Citizens Bank branch to set up users for review and/or research activities.
You can use the Deposit Status screen to review your deposits. That screen lists the status of all deposits, so a deposit that is still pending review will be listed as such.
Remote Deposit users can submit electronic deposits to the Bank 24-hours a day, 7-days a week, even on weekends and holidays
Deposits submitted through Remote Deposit will be posted on the current or next business day depending on when the deposit is received. Cutoff times are 2:30pm Monday-Friday during normal business days.
Original checks should be securely stored for a period of fourteen (14) days after you receive notice from the Bank that it has been accepted and no later than confirming deposit acceptance on your monthly account statement.
After the fourteen (14) day period expires, you shall destroy the original check by shredding it or by any other commercially reasonable permanent deletion manner that does not allow the original Check to be accessed by an unauthorized person(s) and in a manner that the original Check is no longer readable or capable of being reconstructed.
The deposit history data will be retained for 180 days and images are retained for a 45 day time period.
The software is designed to compare each check to the previous checks that users have deposited. If a possible duplicate item is found, you will be alerted and corrective action will need to be taken.
Duplicate detection is also implemented across other deposit channels (i.e. teller, ATM and Mobile Deposit) through a shared database. If a user deposits a check through Remote Deposit and then takes that check to the bank branch, it would be identified as a duplicate during the Deposit Capture scan.
The standard offering is 45 days for duplicate detection with images and 180 days without images.