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You can mail a check to us each month at the following address:
Citizens Bank of West Virginia
PO Box 1519
Elkins, WV 26241
If you have a Citizens Bank checking or savings account, you can use digital banking to transfer your payments monthly or set up automatic recurring transfers under the Move Money tab.1,2
Set up your loan payments to be automatically transferred from your deposit account to your loan account each month.
Complete the Direct Payments Authorization Form.
The completed form can be mailed, faxed or emailed. Please attach a voided check from your financial institution with the completed form.
Mailing: P.O. Box 1519 Elkins, WV 26241
Link an external account as a transfer in to the loan using External Transfers.2 Click here for instructions.
You can bring your loan payment to any of our locations:
Make a payment 24/7 by card or ACH with same-day credit applied to the loan. A $4.95 convenience fee will be charged when using our expedited online payment option.
1Requires a Citizens Bank of West Virginia checking or savings account.
2Your mobile carrier’s data and text charges may apply.