By initiating a message to us or requesting information be sent by text, providing your mobile number is opting in to SMS communication and agreeing to receive SMS messages from Citizens Bank of West Virginia, Inc. This includes SMS messages for conversations or other information.

Message frequency varies.  Message and data rates may apply.

Message HELP for assistance.  Reply STOP to any message to opt out.

We do not share your information with third parties, see our Privacy Policy for more information.

We will NEVER ask you to provide personal information such as your account number, username, password, one-time verification code, or Social Security number via text message. Do not send sensitive information through text messages.

Call the bank directly at 304-636-4095 or 800-797-5790 if you have any questions or concerns.