Bank from home, work or anywhere you have access to the Internet – at any time. Every Citizens Bank account comes with free access to our safe and secure Online Banking and Bill Pay services.
Save time and money by using Online Banking to manage your personal finances. Available to you 24 hours a day, 7 days a week from any Internet connection, Citizens Bank is always at your fingertips. And, because we secure your account with one of the best encryption technologies available, you'll feel safe doing all of these things and more:
- View and manage all your personal accounts in one place: checking, savings, line of credit, mortgage and loan accounts
- Download information to most personal accounting software programs
- Access images of your checks
- Transfer funds between Citizens Bank accounts
- Set up automatic, recurring transfers
- Customize names for your accounts for easy identification
Online Bill Pay
Reduce your need for checks, envelopes and stamps with free Online Bill Pay.
- Pay bills to virtually anyone, anywhere, at anytime. (excludes certain types of payments such as tax payments, court ordered payments and payments outside of the United States)
- Search for vendors. Add new vendors simply by typing in the company name. If a match is found in the database, the vendor's information will be added automatically. No more hunting down mailing addresses. Simply enter your account number and add your bills to be paid.
- Schedule payments by the due date. Our bill pay allows you to enter the date you would like your vendor to receive your payment, and we take care of getting it there on time.
- Set up reminders. Never make a late payment again. When you set up reminders, you'll receive a message telling you when your payment is due.
- Pay from multiple checking accounts. Choose which checking account to pay your bills from.
- Make recurring payments. Eliminate the hassle of paying your monthly bills by setting up recurring payments. This is a great option for payments that don't change from month to month -such as car payments or mortgages.
- Keep your money with you. Your money will remain in your bank account until the day you select the payment be made to your vendor.
Go Green and Paperless with e-Statements
When you go paperless with e-statements, you'll not only receive your account statements faster and in an easy-to-manage file format, you'll protect yourself from the risk of mail fraud and identity theft.
Go paperless and enjoy features that benefit both you and the environment:
- Free - There are no fees for viewing your statements online.
- Flexible - View and download your statements at your convenience
- Convenient Storage - Access your statements in Online Banking for up to 16 months.
- Additional Security - Reduce your risk of mail fraud by eliminating the need for statements to be delivered to your mailbox.
- Earlier Access - Get your statements as soon as they're ready, instead of waiting for the mail to arrive.
- Email Notifications - You'll be automatically alerted by email when a statement is ready.
- Reduced Clutter - Save digital copies of your statements.
- Better for the environment - Eliminate unnecessary paper use and reduce the energy and gas used to deliver statements by mail.
Sign up for e-statements and turn off the paper today by logging into your Online Banking account and clicking on the Go Paperless Quick Link on the Account Summary page.