Press Room
Citizens Bank of West Virginia has announced that Cindy DeMotto, Assistant Vice President & Financial Center Manager, will retire on December 31, 2025, after 27 years of dedicated service.
DeMotto began her career at Citizens in 1998 as a Part-Time Teller before taking a role in Financial Sales and Services as an Account Executive. Over the years, she progressed through numerous roles including Customer Service Representative and Personal Banker, earning Officer status in 2008. In 2014, she advanced to Branch Manager of the Elkins office, and in 2022 was promoted to Assistant Vice President & Branch Manager, which transitioned earlier this year to Assistant Vice President & Financial Center Manager.
Citizens Bank of West Virginia has been named one of the 2025 Best Banks to Work For in the U.S. and is the highest ranked bank from West Virginia in this year’s rankings. Citizens ranked 22nd overall in the nation among the 90 banks across the U.S. recognized.
“The banks recognized as Best Banks to Work For are institutions employees want to join and stay,” said Chana Schoenberger, editor-in-chief of American Banker. “They understand how to give workers reasons to find purpose in their jobs.”
Determining the best banks to work for involved a two-step process: first, evaluating each bank’s workplace policies, practices, and demographics; and second, conducting employee surveys to assess workplace experiences. The results of both parts were combined to produce the final ranking.
Citizens Bank of West Virginia (“Citizens”) announced the acquisition of the trust and estate administration assets of another financial institution, further strengthening its position as a leading provider of wealth management services in the region. In addition, Citizens has expanded its team to five professionals and manages over $200 million in client assets. Citizens is now the only community bank in Randolph County offering a full suite of Trust, Estate Settlement, and Investment Advisory services.
“In an effort to ensure Citizens has the products and services our clients need for their financial well-being, we’ve expanded our team of experienced professionals,” said Nathaniel S. Bonnell, President & CEO. “Whether planning for retirement, saving for education, managing an estate, or growing investments, Citizens is committed to being a trusted partner in helping our clients achieve their financial goals. Building a strong trust and wealth management team demonstrates our commitment to individuals, nonprofits, and businesses across our region.”
The Wealth Management Division provides a comprehensive range of services, including trust and estate administration, investment management, 401(k) and retirement plan services, and investment advisory solutions. Business and corporate clients also benefit from customized employer-sponsored retirement plan options and tailored investment strategies to help maximize returns on idle cash.
